Last Updated: October 2025

Thank you for shopping at Eboxta.com!
We strive to provide every student and reader with affordable, high-quality digital textbooks and study materials. Because our products are digital downloads, our refund and return policy is designed to ensure fairness and clarity for all customers.

1. Digital Product Policy

All products sold on Eboxta.com are digital eBooks (PDF/ePub) and are delivered instantly via email and download link right after successful payment.
Once the download link has been issued or the file accessed, the purchase is considered final.

2. Refund Eligibility

We generally do not offer refunds for successfully delivered eBooks.
However, we may issue a refund or replacement under these circumstances:

  • You received the wrong eBook (different title or edition).
  • The download link doesn’t work, and we’re unable to provide a working file within 24–48 hours.
  • The file is corrupted or incomplete, and a replacement is not available.
  • You made a duplicate payment or order by mistake (verified by our system).

In these cases, we’ll gladly replace the file or issue a refund to your original payment method.

3. How to Request a Refund

To request a refund or file replacement, please contact us within 3 days of purchase at:
📧 [email protected]

Include the following details in your email:

  • Your order number
  • The email address used for purchase
  • A brief description of the issue (e.g., wrong file, broken link, etc.)

Our support team will respond within 24 hours (business days) to assist you.

4. Non-Refundable Situations

Refunds will not be granted in the following cases:

  • You changed your mind after download.
  • The product was successfully delivered and matches the description.
  • You lack the necessary device, app, or reader to open the eBook format (PDF/ePub).
  • You requested a refund more than 7 days after purchase.

5. Replacement Policy

If an eBook is found to be incorrect or defective, we will:

  • Send you the correct or fixed file at no additional cost, OR
  • Offer a full refund if a replacement cannot be provided.

6. Contact Us

If you have any issues or questions regarding your order, please reach out to us:
[email protected]
www.Eboxta.com

At Eboxta, we aim to make every digital purchase safe, simple, and transparent — so you can focus on learning, not logistics.