Description
Introduction to Healthcare Quality Management, 4th Edition provides an accessible introduction to the principles, methods, and practical techniques used to manage and improve healthcare quality. Designed to make a complex subject easier to understand, the book explains essential quality management concepts without overwhelming readers with unnecessary complexity.
The fourth edition provides updated coverage of healthcare quality management, performance improvement, measurement systems, and quality improvement projects. A new chapter addresses one of the most challenging issues in healthcare quality: stalled or failed improvement projects. Through numerous case examples, readers learn about common reasons improvement initiatives fail and discover practical approaches for increasing the likelihood of successful outcomes.
The book also examines how measurement systems can reinforce and sustain performance improvement, helping healthcare organizations monitor results and maintain gains over time. Updated sidebars, definitions, and references provide additional context and support for learning.
Concise summaries and relatable examples from clinical, operational, and administrative environments help students and professionals connect quality management theory with real healthcare situations.
Whether used for coursework, professional development, or introductory quality improvement training, this fourth edition provides a practical foundation for understanding and applying healthcare quality management principles.
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