Description
Title: Business Process Change: A Business Process Management Guide for Managers and Process Professionals, 4th Edition
Authors: Paul Harmon, Roger T. Burlton, Michael Rosemann
Publisher: Morgan Kaufmann
Description: “Business Process Change” provides a comprehensive guide to understanding and implementing business process management (BPM) strategies. Authored by Paul Harmon, Roger T. Burlton, and Michael Rosemann, this 4th edition textbook published by Morgan Kaufmann offers practical insights and frameworks for driving organizational change through effective business process management. The book covers key topics such as process modeling, analysis, redesign, implementation, and monitoring, equipping managers and process professionals with the tools and techniques needed to improve efficiency, quality, and agility in their organizations. With case studies, best practices, and real-world examples, the authors demonstrate how BPM can drive innovation, competitiveness, and customer satisfaction. Whether you’re a business leader, consultant, or process professional, “Business Process Change” serves as an invaluable resource for navigating the complexities of organizational change and achieving business excellence through process optimization.
